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djw180    2,997

Word got round about this yesterday but I thought I'd post here as well.

We've found a number of jobs that will not load with an error saying something like there's bad data in them and they need remaking (don't remember exact wording).

Based on those I know are effected I think it must be related to the Gunrunning update. One of them is Squirrel's Surfs Up II and I'm sure I have done quite recently before Gunrunning came out. After a bit of discussion I think we have ruled out the actual locations of the bunkers being the cause as some of those effected are no where near any bunkers, but of course it's possible there are multiple causes of the bug. It also can not be related just to specific props as one effected has no props in it.

If we all had the time the best thing would be test all our jobs to see which are effected, but most of us don't have the time to do that. So I think the best advice is for playlist hosts to try and test all jobs before they include them, easy for races, not so easy for other jobs. But as yet I am only aware of this effecting races. I'd also suggest if you find one of your jobs not loading then report it to Rockstar, https://support.rockstargames.com/hc/en-us.

 

May also help to list any we know are effected

@zmurko LS Canals Marathon

@DeaD_GooN Raton Canyon rally

@Squirrel Surfs Up II, ROC Vespucci, ROC Del Perro

@Mythaga also mentioned one

 

Edited by djw180

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Squirrel    4,280

Doesn't seem to be any pattern. There's normal land races and stunt races. My surfs up race doesn't contain any props so it's not a prop causing a problem. 

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Mythaga    95

My race is RX-Chumash. It was the I/E update that broke it though. Its very odd as it let me load it into creator,  but won't let me play it? Strange...

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djw180    2,997
1 minute ago, DavidCore89 said:

Could be description issue.

A way to find out would be to try and re-publish the affected jobs.

Good point. Squirrel mentioned that as well but looking at the descriptions of one of his effected jobs (I forget which one) it was hard to see how that may have been the cause.

@Mythaga did you manage to re-publish one of yours by changing the description?

 

(It was getting late for me last night and I forget what was and wasn't tried).

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Squirrel    4,280

Tried the description on one job. Thought Faggio might be causing an issue so changed it and tried again but had no effect. One of the other affected jobs just had a single word description.

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Mythaga    95
1 hour ago, djw180 said:

Good point. Squirrel mentioned that as well but looking at the descriptions of one of his effected jobs (I forget which one) it was hard to see how that may have been the cause.

@Mythaga did you manage to re-publish one of yours by changing the description?

 

(It was getting late for me last night and I forget what was and wasn't tried).

No not tried that, doubt that is the reason. 

Didn't we establish that these jobs were all around the chumash area/on or near the beach?

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Squirrel    4,280

Yeah but it's not all chumash jobs either. The original surfs up job worked fine and is in the same area as the second one.

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djw180    2,997
1 hour ago, Mythaga said:

No not tried that, doubt that is the reason. 

Didn't we establish that these jobs were all around the chumash area/on or near the beach?

They are all on the beach (or above them in the case of Squirrel's Race of Champions).

I just tried a couple of others located on beaches / coast. Some work, some don't. And that includes captures and DMs, so we know it's not just races

Not loading & located on the coast

 @Lann - Cargobrawl capture, Pirates of the North LTS

@BlackRabbit -  King of the Hill TDM

ErnYoung - Water Wings air race

@revbouncer - Wet and Wild, water race (mainly sea)

 

So it must be to do with being located on the coast but not everything fails to load.

Could it be those that cross the sea?

Edited by djw180

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Lann    4,315

Global warming flooding the triggers placed too close to the ocean. :)

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djw180    2,997

@Squirrel I just tried Hockenheim, it's OK, and that is definitely over the sea in places.

 

I'm going to stop testing now. But it must be related to either crossing the sea or maybe where the triggers are

1 minute ago, Lann said:

Global warming flooding the triggers placed too close to the ocean. :)

That could be it?

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Mythaga    95

I know the trigger for my track is partially in the sea...hummmm if I can get it the load in creator again I will move it see what happens

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Squirrel    4,280
2 minutes ago, djw180 said:

@Squirrel I just tried Hockenheim, it's OK, and that is definitely over the sea in places.

 

I'm going to stop testing now. But it must be related to either crossing the sea or maybe where the triggers are

That could be it?

That's good to know, could someone possibly also check Austria? it's the race after Hockenheim and if we need to get it remade it's better to have plenty of notice.

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djw180    2,997
2 hours ago, Squirrel said:

That's good to know, could someone possibly also check Austria? it's the race after Hockenheim and if we need to get it remade it's better to have plenty of notice.

Austria loads, but it's all over land.

Tried a couple more, @kernalhogan's Blazing Aquas doesn't load that is set mainly at sea. Escape the police loads, that goes over bridges close to the sea but, if the sea is the problem, not too far out to sea.

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Mythaga    95

Guys think I'very sussed it. Loaded my RX-Chumash race into creator, moved the trigger which was partially in the sea, in land. Test, update version....

It works!!! 😃😃😃

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kernalhogan    552

Seems like I've found another bug. 

When I edited my Blazing Aquas race and re-published it, a new version of the race was published. So now I have two copies of the race; the original broken version that already had plays, and a new (hopefully) fixed version with no plays.

I've also been making changes to another stunt race of mine Roy G. Biv. I just noticed however that there are four separate versions listed in my created jobs list. Not sure which versions have what updates done to them.

When I load into the creator I have both versions of Blazing Aquas listed in the Published section, but the three extra versions of Roy G. Biv are listed in the Saved section.

Ugh! Every update it's the same thing. Fix one bug, create two more.

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Squirrel    4,280

This bug is not good, it's completely broken my Suzuka track. I can't place the trigger anywhere near the track and it will mean the whole job will need to be scrapped due to the location. Rockstar need to fix this crap!

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Squirrel    4,280

I've finally got an answer to my support question. Not from Rockstar though. Really could do with getting some upvotes on it to get it noticed. 

https://support.rockstargames.com/hc/en-us/community/posts/115007023047-Latest-update-has-broken-existing-creator-jobs-?page=1#community_comment_115004515428

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zmurko    6,495

Upvoted.

 

Btw, you're better off if you just put in an official ticket/request (though to be honest I can't seem to find where to do that on their support page). I don't think they actually solve problems posted on the community pages, unless it's an easy fix and they're aware of the post.

So, put in an official support ticket (make sure you post the link to the community question in the request as well), then twit them asking to look into your ticket (twit the link). That will usually provide a respond from them within hours.

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Squirrel    4,280

I looked for the official support request but the link does seem to be missing from the website. It's almost as if they want to make it really difficult to report problems 

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Protocawl    1,466

Seems they just want people to search for any possible existing solutions first before sending a request ticket, I can imagine they're getting a shitload of those tickets all the time, and they're trying to make it more manageable, so if you open any existing post/link/thread/whatever there, the "Request" option will be on the right side of your screen.

Edited by Protocawl

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Squirrel    4,280

I'm going to put a support ticket in now that I've calmed down enough not to make it an expletive filled rant. 

I'm also going to attach a video showing exactly what the issue is when I try to fix it. Hopefully we can spread this around the creator community and see if we can get Rockstar to take notice.

 

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zmurko    6,495

Expect to recieve this exact same answer:

Quote

Hello zmurko Squirrel,

Thank you for contacting Rockstar Support.

We are sorry to hear that you are facing this issue in the game. In an attempt to resolve these issues, we would like to try resetting the local user profile settings for the game. You do not have to worry about losing any progress, as this simply clears some temporary files associated with the game.

Please perform the following troubleshooting steps:

1) Fully shut down your console.
2) After 30 seconds of the console being shut down, restart the console.
3) Launch GTAV.
4) When launching GTAV, wait until a black screen appears after the initial splash art has disappeared, and hold down L1+R1 throughout the opening scenes.
5) If successful, you will be prompted to re-calibrate your language and brightness options.

If this does not resolve the issue, or if you have any other questions or concerns, please feel free to contact us again.

Best regards,

Gavin D.
Rockstar Support

:rolleyes:

I still dont know what to answer back and not sound too sarcastic.

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